FAQs

Coast to Coast Pools

Have a question about pool services? We have the answer at Coast to Coast Pools.

Check out these FAQs and contact us today for more information!

  • What should I do if my pump is not running?

    For a pool, reset the pump or filter pump breaker. Then, set the proper time in the Intermatic timer. Finally, turn on the orange or red switch below the timer. This can get your pump working again.


    If you have a pool and spa, you should only reset the pool pump or filter pump breaker. No additional steps are needed.


    If these steps don't work, get in touch with Coast to Coast Pools, your trusted custom pool builder, to get troubleshooting and repairs.

  • What should I do if water is starting and stopping from my fountain or waterfall, or if there is a weak flow?

    There are different possibilities to consider. First, your pool could not have enough water. The water level must be halfway into the skimmer opening at the waterline tile. If it's too low, you could have water issues. To address the issue, fill the pool to that level.


    Your Weir door could be stuck. The flap inside the skimmer could be preventing water from entering. Just wiggle the flap to free it, and then it should float again and resolve your water issues.


    For a weak-flowing waterfall, consider the filter. A dirty or old filter could inhibit the water flow. Have our industry experts or local pool builders check the filter on our next visit.

  • What if my pool water gets too high?

    If the water level is touching the tile just below the curved coping brick, then everything is okay! However, if you feel it needs to be lowered, there is a manual drain at the pump that you can use to reduce the water level.


    If there is heavy rain and you're concerned that your pool might overflow and damage your home, don't worry — this won't happen. The deck is designed to drain into the deco drains and out into the yard. During intense rainfall, it may take a little time for the overflow system to catch up, but the water will still flow toward the drains on the deck. The deck is also pitched to direct water away from the home and prevent flooding.


    Among pool repair companies, our team at Coast to Coast Pools is prepared to handle the everyday issues you may experience.


    Contact us today to learn more.

  • Is my pool leaking?

    It is normal to lose up to 2 inches of water in a week through normal evaporation. If you are heating your pool or causing excessive splashing, that number could be even higher. According to Ruby Home, an estimated 8% of homes in the U.S. have a swimming pool, making proper maintenance and leak detection an important concern for many homeowners. To see if you have a leak, consider the bucket test. To do this, fill a bucket and place it on a step or sun shelf. Then, mark the water level inside the bucket as well as the pool water level on the outside. Both should evaporate at the same rate. If there is a noticeable difference, you may have a leak and will need professional leak detection services. Contact us today to connect with one of the top pool remodeling companies.